Thank you for purchasing the course “THE POWER OF PERFORMANCE CHALLENGE” a SilviaLive product.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

• Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to The Power of Performance.
• Goods refer to the items offered for sale on the Service.
• Orders mean a request by You to purchase Goods from Us.
• Service refers to the Website.
• Website refers to The Power of Performance, accessible from https://www.sylvialive.com
• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 30 days without giving any reason for doing so.

The deadline for canceling an Order is 30 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by email:

•  info@sylvialive.com 

We will reimburse You no later than 14 days from the day on which We receive your request. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

1. “NO RIGHT TO REFUND BEYOND 30 DAYS.”
   Because You will start receiving the SylviaLive services immediately, You understand and agree that You will have no right to receive any refund for any reason or at any time beyond 30 days from the time of purchase, even if You cancel Your SylviaLive services. You further understand and agree that if You should fail or refuse to avail Yourself of any SylviaLive services, You shall not be entitled to any refund beyond 30 days. If you opted for a payment plan and you do not request a return by the end of the 30th day, you are required to complete the remaining timely payments of your payment plan.
2. In the event that you decide your purchase was not the right decision, contact our support team at info@sylvialive.com. You must submit your request and have completed homework before 11:59 pm GMT on the 30th day following your purchase, and show us you actually did the work by submitting ALL your homework. We will review it and attempt to help correct the issue. If we cannot help solve the issue, we’ll issue you a prompt FULL return. Furthermore, if it is clear that your homework is incomplete or that you did not implement the strategies taught in the course, your return will be denied.
3. Note: If you just accessed and downloaded the training material (downloaded pdfs, accessed audios, videos, and/or etc), and then promptly asked for a return, we reserve the right to deny your return request, as this policy wasn’t designed to enable people to steal the training material.

Contact
Email Opens To: info@sylvialive.com
Please allow 48 hours for a response. Messages are answered in the order they’re received.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

SYLVIA LIVE RETURN
c/o Sylvia A. Bovenizer Moran
Kilbreedy
Kildimo
Co.Limerick,
V94 P5NY (IE)

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Gifts

If the Goods were marked as a gift when purchased and then shipped directly to you, You’ll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.

If the Goods weren’t marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us at the following email: info@sylvialive.com